Adding dimensions to your customer experience
Would You Like To Discover How To Offer Better Customer
Experience and Get Increased Revenue From That?
WHO WE ARE
Are You Fed up with Customers Leaving To Competitors that leaves you feeling Frustrated because of the Low Retention Rate which in turn is affecting your cash flow and profits?
Are you worried about the low amount of Referrals coming in from existing customers?
Are you unable to get loyal customers even though you are trying your best to make them feel satisfied?
Are you dreading the thought of digitizing your business because you just can't get past the so many options available in the market CRM tools, Softwares, etc.?
Whether you want to have more stable sales revenues (cash flows) or stand out from the competition or increase the amount of referrals we can diagnose gaps in your Customer Experience. We can help you improve your customer service and experience through the right technology and business processes.
WHAT WE DO ?
CloudQ provides unparalleled guidance on Strategic Planning, Implementation and Maintanance
of software Business Solutions for our clients in a cost effective way.
From Strategy through Execution, CloudQ Expert Team helps clients in transforming their business process to stay competitive.
We believe in working on iterative and incremental method building the software from the very initiation of the project development instead of building all the software at once.
We have a pool of Specialists in various Technologies and Domains who are ready to work with Business on a Staff Augmentation Model at a cost effective billing rates.
Salesforce + CloudQ = (clients)
Happy
We are passionate about Salesforce and take pride in helping our clients maximize their ROI on Salesforce CRM. We are Salesforce experts. And yes, we will forever redefine how you use Salesforce.
OUR PROVEN PROCESS
We have a specific framework called the Five Dimensional (5D) CX Amplify Framework.
The framework focusses on 5 different areas of your business:
Depth
How deep do you know your customer, their needs, wants, concerns, frustrations, and fears.
BENEFITS OF WORKING WITH US
Increased customer loyalty
Increased word-of-mouth
Reduced price sensitivity
Streamlined internal processess
Operational cost reduction
Increased profits by improving efficiency
OUR CLIENTS
TESTIMONIALS
This team did a great job for us. I have been through multiple SFDC implementations and this one was by far the smoothest. They were quick to pivot and fix and hiccups through the process.
Jessica Blais
Vintage view Wine Storage
"Great company, Great people, Great results!! “CloudQ has been instrumental in the success of our Salesforce roll-out. They are efficient, knowledgeable and honest. Always available and super quick with their responses. The tasks are completed in a timely manner and I know I can always get their team on the phone to discuss anything that we feel is urgent, which I found most important to our business. Very few companies today offer this ongoing commitment to customer satisfaction. Highly recommended!”"
Sumi Dakshunamoorthy
House Call Doctors
OUR TEAM
Yaser Hameed
Founder - CEO
Madhur Khake
Client Partner
Maiko Mills
Director-Business Development
Venkat Meruva
Salesforce Practice Leader
Sanjai Meesala
Director/ HR Operations
Ben Weaver
Director of Operations
OUR CORE VALUES
Quality We follow industry standards and processes, We eliminate wastage, and Continuously Improve.
Diversity We bring diverse skillset, we value and respect diversity.
Ethical We are honest and frequently communicate. We are Open, Diligent, and Disciplined.
Partnership People and Relationships matter the most to us. We are patient and sensitive to what our clients need. We put our client's interests first.
Agile We are flexible, and offer quality solutions that produce the highest ROI for our clients. We stay on top of new technologies and advancements. We are Productive, and Skilled.
Community We value and care for the community. We give back to the community in multiple ways.
DISCOVER HOW TO OFFER BETTER CUSTOMER EXPERIENCE
We invite you to jump on a discovery call with one of our 5D CX Amplify experts.Here at CloudQ, We can help you get rid of chaos and uncertainty when it comes to your customer's experience so that you can have consistent service and more satisfied customers And it all starts with a no-charge discovery session where we will uncover the gaps and provide you feedback on your customer service processes.Book your discovery session with our 5D CX Amplify expert
36
Trusted Clients
20
Years of experience
06
Won Award
149
Team Members
CONTACT US
HOW TO FIND US
If you have any questions, just fill in the contact form, and we will answer you shortly. If you are living nearby, come visit us.
Email
email info@cloudq.net
Phone
call +1 (404) 410-1441
Fax
print +1 (631) 410-1445
Address
place
Headquarters
6110 McFarland Station Dr,
Suite #201, Alpharetta,
GA, USA - 30004
We are fearless and do not hesitate to ask questions
to bring out the unmet and latent customer needs.