Adding dimensions to your customer experience

Would You Like To Discover How To Offer Better Customer
Experience and Get Increased Revenue From That?

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WHO WE ARE

Are You Fed up with Customers Leaving To Competitors that leaves you feeling Frustrated because of the Low Retention Rate which in turn is affecting your cash flow and profits?

Are you worried about the low amount of Referrals coming in from existing customers?

Are you unable to get loyal customers even though you are trying your best to make them feel satisfied?

Are you dreading the thought of digitizing your business because you just can't get past the so many options available in the market CRM tools, Softwares, etc.?

Whether you want to have more stable sales revenues (cash flows) or stand out from the competition or increase the amount of referrals we can diagnose gaps in your Customer Experience. We can help you improve your customer service and experience through the right technology and business processes.

WHAT WE DO ?

CloudQ provides unparalleled guidance on Strategic Planning, Implementation and Maintanance
of software Business Solutions for our clients in a cost effective way.

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Strategic Planning

From Strategy through Execution, CloudQ Expert Team helps clients in transforming their business process to stay competitive.


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Design Thinking

Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.

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Agile Implementation

We believe in working on iterative and incremental method building the software from the very initiation of the project development instead of building all the software at once.

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Support Services

We offer cost-effective global IT support and maintenance services. Short or long term technical support for software products or services without compromising on the quality aspect .

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Resource Augmentation

We have a pool of Specialists in various Technologies and Domains who are ready to work with Business on a Staff Augmentation Model at a cost effective billing rates.

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Cloud Solutions

We strongly believe in helping our clients stay ahead of the competition. Cloud based Digital Solutions is the way forward, that ensures cost effective, secure, flexible, light weight Business Solutions.

Salesforce + CloudQ = (clients) Happy

We are passionate about Salesforce and take pride in helping our clients maximize their ROI on Salesforce CRM. We are Salesforce experts. And yes, we will forever redefine how you use Salesforce.

OUR PROVEN PROCESS

We have a specific framework called the Five Dimensional (5D) CX Amplify Framework.

The framework focusses on 5 different areas of your business:

Delight

How proactive are you in demonstrating customer experience to your customers to make them feel delighted?

Drive

What processes are driving your business, what's your vision, principles, values, and goals.

Depth

How deep do you know your customer, their needs, wants, concerns, frustrations, and fears.

Discover

How do you discover new opportunities, leads, and prospects

Data

How much data do you gather about a customer's relationship with your company?

BENEFITS OF WORKING WITH US

Increased customer loyalty

Increased word-of-mouth

Reduced price sensitivity

Streamlined internal processess

Operational cost reduction

Increased profits by improving efficiency

OUR CLIENTS

TESTIMONIALS

OUR TEAM

OUR CORE VALUES

Quality

We follow industry standards and processes, We eliminate wastage, and Continuously Improve.

Diversity

We bring diverse skillset, we value and respect diversity.

Ethical

We are honest and frequently communicate. We are Open, Diligent, and Disciplined.

Partnership

People and Relationships matter the most to us. We are patient and sensitive to what our clients need. We put our client's interests first.

Agile

We are flexible, and offer quality solutions that produce the highest ROI for our clients. We stay on top of new technologies and advancements. We are Productive, and Skilled.

Community

We value and care for the community. We give back to the community in multiple ways.

DISCOVER HOW TO OFFER BETTER CUSTOMER EXPERIENCE

We invite you to jump on a discovery call with one of our 5D CX Amplify experts.Here at CloudQ, We can help you get rid of chaos and uncertainty when it comes to your customer's experience so that you can have consistent service and more satisfied customers And it all starts with a no-charge discovery session where we will uncover the gaps and provide you feedback on your customer service processes.Book your discovery session with our 5D CX Amplify expert

36

Trusted Clients

20

Years of experience

06

Won Award

149

Team Members

CONTACT US

HOW TO FIND US

If you have any questions, just fill in the contact form, and we will answer you shortly. If you are living nearby, come visit us.

Email
email info@cloudq.net

Phone
call +1 (404) 410-1441

Fax
print +1 (631) 410-1445

Address
place Headquarters
6110 McFarland Station Dr,
Suite #201, Alpharetta,
GA, USA - 30004

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usa
USA

Headquarters
6110 McFarland Station Dr,
Suite #201, Alpharetta,
GA, USA - 30004

etime
India

Global Development Center
4th floor, Padmanabham Building,
Technopark Campus, Kazhakkoottam,
Thiruvananthapuram, Kerala - 695581

canada
Canada

Global Development Center
4th Robert Speck Pkwy,
Suite #1500 Mississauga,
Canada - l4Z 1S1