COVID-19

COVID-19 Business Resources

Accelerating Your Digital Transformation

In response to the unprecedented challenges that we are facing due to COVID-19, CloudQ, with the help of a few of its partners, is offering an ecosystem of business solutions looking to accelerate their digital needs.
Salesforce Care Helps You To:
  • Rapidly respond to customers, employees, partners, or their communities
  • Implement solutions quickly
  • Stay connected to customers and employees
  • Deploy and access content to a team of individuals anytime, anywhere
  • Collaborate with remote teams
  • Build new dashboards to monitor new situations from around the world
  • Create and roll out self-service portals for specific audiences
  • These services are courtesy of CloudQ and its partners and have various time limits for sign up.

    Choose The Service That Is Right For You

    Staff and Client Support

    We all have found ourselves in need to pivot and ramp up services we’ve never dreamed of needing. As a result, CloudQ can help you quickly implement preconfigured solutions such as:

  • Self Service help Centers
  • FAQs
  • Text (SMS) Alerts
  • Chat
  • Bots powered by A.I. for employees or customers
  • Omni-Channel workspace for agents
  • Contact CloudQ to get started on this FREE for 90-day offer.

    Contact Us Today

    Remote Collaboration

    Ensure your remote teams have the ability to continue to work effectively with:

  • Real-time access to documents and spreadsheets
  • Ability to collaborate and communicate on projects
  • Social Engagement

    Fans and followers are online and seeking knowledge or entertainment more than ever with stay-at-home orders given around the world. Now, more than ever, is the time to:

  • Listen
  • Monitor
  • Engage fans and followers across multiple social networks
  • Contact CloudQ to find out how to get started with a FREE 90 day offer.

    Contact Us Today

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    Integrated Sales and Support Tools

    This all-in-one sales and support tool will help your company to:

  • Stay engaged
  • Stay responsive to customer needs
  • Analyze real-time company-centric data to make informed decisions
  • This solution is best with team under 20. Contact CloudQ for more information.

    Take A Demo

    Leveraging Salesforce For Remote Teams

    Healthcare PLATFORM

    We are here for our heroes in Healthcare! A big shoutout to our Salesforce partner, for they’ve allowed us to pass on the ability for us to give healthcare companies the means to:

  • Quickly respond to their patients or members
  • Scale like never before
  • Stay connected to resources, each other, patients, employees, and other stakeholders
  • Real-time reporting
  • Fast implementation times
  • Contact CloudQ for a demo.

    Take A Demo

    Company Essentials

    There are just some customer services that should never be compromised:

  • 24/7 support
  • Better connection
  • Improved communication
  • Contact CloudQ today.

    Contact Us Today

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    Business Ecosystem Needs

    We get it. Every business is different, therefore, the needs and constraints you may be experiencing evolve daily. CloudQ is here for you, whether you need:

  • Internal or external collaboration
  • Improved customer support
  • Software implementation
  • Give Back

    Many employees are looking for ways to band together and make a difference. Contact us today to find out how we can help your company to empower your staff to:

  • Learn about volunteer opportunities
  • Contribute to much needed relief around the world
  • Keep employees in the know with real-time COVID-19 information
  • CloudQ can help you to ensure that you’re always there for your customers. Contact us to find out more.

    Contact Us

    BONUS: Cloud Platform

    Through AWS, CloudQ is offering FREE virtual contact center support through Amazon Connect. This offer is only good in conjunction with Client and Support Services and is a limited time offer.

    Call CloudQ for more information on how we can help you get started right away for this limited time offer.

    Contact Us Today

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    CloudQ Resources to Combat COVID-19

    On Thursday, April 9, 2020, CloudQ hosted a complimentary webinar on Leveraging Salesforce For Remote Teams. Click the button below for a replay that shared insights on:

  • Common Remote Workforce Challenges
  • Scale like never before
  • Insight into what other companies are doing to successfully link their remote teams to customers and to each other while keeping sight of goals and reporting.
  • Learn about FREE business solutions from Salesforce AND AWS to help you in the interim as you navigate this new world of doing business.
  • Resources to leverage to help keep teams engaged while working from home.
  • Take A Demo

    CLOUDQ COVID-19 STATEMENT

    Hello,
    During this humbling time, COVID-19 continues to impact people and countries across the globe. We’d like to share with you how CloudQ is meeting the challenge of staying the course in such an uncertain time.
    On March 13th, CloudQ began sending employees to work from home in response to the COVID-19 situation. Please be assured that we are taking all steps possible to focus on the safety of our employees, clients, stakeholders, and our community.
    With teams operating remotely, we will continue to operate as normally as possible and with all aspects of business as usual. We’re working hard to support you through this difficult period while keeping health top of mind.
    Where all important information has been shared about how to stay safe amidst this global health crisis, we’d like to remind you how we each can do our part to combat COVID-19. CLICK HERE to review recommended guidelines to stop the spread.
    You can also refer to the following websites for resources and information:
    https://www.cdc.gov/coronavirus/2019-ncov/index.html
    https://www.cdc.gov/coronavirus/2019-ncov/community/index.html
    Meanwhile, we are here to answer any service-related questions you may have. Thank you for your continued support and cooperation as we work to prepare for, respond to, and come through these trying times together.


    Sincerely,
    Yaser Hameed
    CEO


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