Salesforce

STRATEGIC CONSULTING

Business Goals & Roadmap Evaluation

Design Thinking Sessions

TCO & ROI Analysis

Way forward & Solution recommendation

DIGITAL TRANSFORMATION

Understand Current Business Process

Digitizing Customer Experience

Leveraging Salesforce to transform Digital Journey

Social Media Strategy

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Implementation/ Data Services

The decision to move to or improve upon your existing software system isn’t a light one, but it is a necessary one. Choosing the right implementation partner is just as important. Here are seven reasons to choose CloudQ as your implementation partner.

WHY CHOOSE CLOUDQ AS YOUR IMPEMENTATION PARTNER

1

Agile Method For Project Management

We follow the Agile Project Management style for implementation, which means we provide for more flexibility when working in dynamic environments. This helps to ensure quick delivery while producing quality results on time.

2

Defining a Technical Project

This can take a great deal of work. Your system integrations need to be planned and tested based on your business’s processes and requirements. CloudQ makes sure these are clearly defined before work begins.

3

Identifying Hardware and Application Compatibility

An important step in integration is ensuring your current hardware or existing applications are compatible with your newest software system. We’ll work with you to identify potential issues and overcome them so you experience a smooth transition.

4

Change Management

We understand not everyone enjoys change. CloudQ will work with you to ensure your new technology is properly introduced to your users, and they, along with your stakeholders, are comfortable with the change.

5

Establishing Milestones

This is a great way to communicate the progress of your implementation project to your team and stakeholders. CloudQ will identify and communicate milestones via a schedule or chart to clearly show the progress being made.

6

Data Migration

Your datasets are assets, and we treat them as such. We help you plan and protect your data during migration to ensure it is left intact as much as possible.

7

Business Processes

At CloudQ, our strength is helping you map your processes and identifying opportunities to improve upon them based on your system integration.

CASE STUDY

Don’t just take our word for it, check out this implementation case study from one of our manufacturing clients from Denver, Colorado.

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Salesforce Managed Services & Support

Salesforce Managed services are defined in our industry as a proactive way to externally administer your Salesforce org. Rather than hiring an expensive internal Salesforce administrator or an outside firm to complete a specific project, changeover, or any other business unit requirements, a retained outsourced professional or services team is brought in. That’s where CloudQ comes in.

Some of the benefits of using CloudQ to manage your Salesforce org are:

You’ll have a reliable Salesforce solution that steadily evolves per your business needs

You can focus on your business goals, and we’ll ensure your Salesforce CRM works properly. We’ll keep your Salesforce org efficient by preventing critical performance and security issues and ensure your org evolves in line with needs and process changes.

Minimal management efforts

We turn your needs into concrete technical requirements with minimal or no involvement of your managers needed. We leverage our project management experience to promptly deliver required system changes, and that minimizes the supervision requirements on your side.

Uninterrupted business process

We provide Salesforce modifications and improvements with no impact on your current users’ activities or business operations in your Salesforce CRM.

Cost effective

We ensure full coverage of your Salesforce org, and that spares you from having to employ, a big, in-house Salesforce team.

Monitoring and Support: Managed Services Case Study

A manufacturing client was looking for a support solution and maintenance of their Salesforce Sales Cloud. This company was experiencing end user bugs that interfered with internal processes, UI transition issues and other automated related blockers. This company needed a managed service solution and CloudQ supplied an around the clock staffing solution for clock monitoring, management, and end user bug resolutions.

TESTIMONIALS

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SALESFORCE HEALTH CHECK

As with most technology, updates and new developments are constant. Salesforce is no different. With Salesforce as an essential part of your organization, checkups are important to ensure your platform continues to function at its highest level. CloudQ can help keep your Salesforce org up and running by performing a quick check so you know your business is running at maximum efficiency.

If you’re interested in any of the above services, contact us today so we can discuss it.

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