About: Nazneen is a seasoned QA professional with over 8 years of experience in the IT industry. She holds a B.Tech in computer science from kerala university and masters in management from coimbatore university. Currently, as the QA Team Lead at CloudQ, she emphasizes proactive problem-solving and team collaboration. She enjoys reading, writing, and spending quality time with her family, often unwinding with a good book or a leisurely walk.
1. Can you share your journey and what inspired you to take on the role of QA Team Lead?
I’ve always had a “test to break” mindset, which naturally led me to a career in QA and eventually into leadership.
2. What’s one unique aspect of your leadership in quality assurance that your team or stakeholders might not know but should?
I always perform one final, random-use case test from a complex scenario to ensure no critical edge case is overlooked.
3. What do you enjoy most about leading a team to ensure the quality of software solutions?
Seeing self-driven teammates excel when given the right recognition and encouragement.
4. How do you organize your day to manage team responsibilities and ensure productive testing and analysis?
It depends on the situation—intermittent stand-ups during critical timelines and flexible slots for creative problem-solving.
5. When faced with challenges during testing, do you prefer a proactive or reflective approach to guide your team?
A proactive approach, while calculating associated risks, is always the best bet.
6. If you could describe your leadership style in three words, what would they be?
Quality-driven, Unity-focused, Consistently supportive
7. Can you share an example of a particularly challenging project and how you guided your team to meet all quality standards?
In an energy utility project, a slot booking system was experiencing double bookings, but the issue couldn’t be replicated. By testing across multiple browsers and platforms—using both mobile app and web bookings simultaneously—I successfully recreated the scenario with a teammate, leading to a resolution.
8. What aspect of your role as QA Team Lead energizes and motivates you the most?
The diversity of stakeholders, including clients. Aligning different perspectives toward a common, quality-driven solution keeps me engaged.
9. Do you have a favorite quote or mantra that keeps you and your team motivated during challenging testing phases?
“Testing is a skill that you can learn. It’s more a mindset than a specific process.”
10. If you could work from anywhere in the world as a QA Team Lead, where would it be and why?
Google, California—the name itself speaks for innovation and excellence.
11. What’s a non-work-related skill or hobby that you’re proud of, and how does it influence your leadership approach in quality assurance?
I’m a paid content writer and have loved reading and writing since childhood. This has significantly improved my communication and documentation skills at work.
12. How do you prefer to celebrate a successful project release or a major team milestone?
A cheer party! I always make sure to recognize individual contributions to keep team morale high.
13. If you weren’t a QA Team Lead, what other role do you think you’d excel in?
Business Analyst or Scrum Master.
14. Who has had the biggest influence on your leadership style, and what’s the most valuable advice they’ve given you?
My father, a retired senior civil engineer and managing director. best advice: “A leader should always stand in the front—mitigating challenges and celebrating victories with the team.”
15. Do you have any evening routines or practices to unwind and reflect after a demanding day of leading a QA team?
I cuddle with my baby now! Before that, and even now, I enjoy going for walks.
16. What advice would you give to someone aspiring to become a QA Team Lead?
It’s hard work but definitely rewarding!
That’s a wrap on t interview! We hope you enjoyed learning about Nazneen’s inspiring journey and her passion for quality assurance and leadership. A big thank you to Nazneen for sharing her story with us. Stay tuned for more interviews with our amazing team members.
Want to meet others at CloudQ? We have a fantastic lineup of Get to Know posts here you can browse. Thank you so much for reading!
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