OBJECTIVE

To assist the client’s internal users, automate processes, support activities, and enhance features in Salesforce.

CHALLENGES

User Provisioning and Access Management: Address Salesforce user provisioning and access management challenges effectively.
Ticket Resolution for Internal Users: Efficiently resolve internal Salesforce user tickets, addressing issues promptly.
Developing a New Opportunity Creation Process: Optimize Salesforce opportunity creation with streamlined, efficient processes.

APPROACH

The systematic project prioritised Salesforce administration tasks, like user provisioning, automation, and internal user ticket resolution, aiming for a resilient, client-tailored, scalable system.

BUSINESS BENEFITS
The client experienced several benefits from the solutions provided, including:

Efficient User Provisioning
Effective Ticket Resolution for Internal Users

BENEFITS FOR CLOUDQ
Boost future success and affirm CloudQ as a dependable partner for the client, specialising in fundraising, alumni engagement, and advancement for educational institutions.

CUSTOMER PROFILE
20 years of data-driven solutions for audience affinity and success.

CUSTOMER FEEDBACK

CloudQ and Suhail have been great. The flexibility and communication have been better than any other contractor I have worked with. Suhail cares about our organisation and our success. He applies leading SF features, technology and products to help us with our business needs.

INDUSTRY

Educational Support, Athletics Support & Non-Profits Support Sector

TECHNOLOGY AND TOOLS

Salesforce

ABOUT CLOUDQ
CloudQ is one of the INC 5000 fastest-growing private companies based in Alpharetta, GA. We specialize in cloud-based technology implementation such as Salesforce. Our clients attribute us to our transparent, highly efficient, customer-centric business model. We are the Silver consulting partner for Cloud-based Technology in Salesforce.
www.cloudq.net
info@cloudq.net
US: +1 404 410 1441
IN: +91 62829 56021