Case Study

Case Studies >> Zoho >> Revamping Property Insurance Efficiency: Optimizing Property Engineering & Maintenance Optimization (PEMO) application

Revamping Property Insurance Efficiency: Optimizing Property Engineering & Maintenance Optimization (PEMO) application

revamping property insurance efficiency optimizing property engineering maintenance optimization pemo application

OBJECTIVE

The aim of this project was to enhance client’s Property Engineering & Maintenance Optimization (PEMO) application by resolving code issues and introducing new, user-requested features. By fixing bugs, optimizing the code for better performance, and developing new functionalities,we sought to improve the application’s efficiency and overall user experience.

CUSTOMER FEEDBACK

“CloudQ delivered exceptional service from start to finish. Their attention to detail and commitment to quality were evident in every aspect of the project. They went above and beyond to ensure our satisfaction, and we highly recommend them to anyone looking for a reliable and skilled partner.”

ABOUT CLOUDQ

CloudQ is one of the INC 5000 fastest-growing private companies based in Alpharetta, GA. We specialize in cloud-based technology implementation such as Salesforce. Our clients attribute us to our transparent, highly efficient, customer-centric business model. We are the Silver consulting partner for Cloud-based Technology in Salesforce.

www.cloudq.net

info@cloudq.net

US: +1 404 410 1441

India: +91 62829 56021

CHALLENGES

  • Complex Codebase: The existing code was intricate and difficult to understand, making issue identification and resolution challenging.

  • Outdated Documentation: Insufficient or outdated documentation slowed down the process of understanding the code’s functionality and dependencies.

  • Tightly Coupled Components: The close interdependency of the code’s components made it hard to isolate and fix specific problems without affecting other parts of the application.

  • Project Constraints: Tight timelines and limited resources added pressure, making it harder to balance thorough debugging with quick delivery.

  • Unexpected Issues: As the team worked through the codebase, new and unforeseen issues arose, requiring additional problem-solving efforts.

  • APPROACH

    We adopted an agile methodology, allowing the team to work in small, flexible steps. Continuous feedback loops enabled us to adapt quickly, ensuring that the project was efficient and responsive to evolving needs.

    BUSINESS BENEFITS

  • Automation of Manual Tasks: The client’s entire system was automated, eliminating manual processes from start to finish.

  • Improved Efficiency: Automation drastically reduced the time needed to complete tasks, enhancing overall productivity.

  • Enhanced Data Accuracy: Automation minimized human errors, ensuring data accuracy and reducing rework.

  • Better Collaboration: Teams could share information seamlessly, fostering smoother collaboration and improving efficiency across departments.

  • Actionable Insights: Automated data collection and analysis provided valuable insights, empowering the client to make informed decisions that drive better results.

  • BENEFITS FOR CLOUDQ

    Enhanced Debugging Expertise

    The project helped refine its debugging skills and processes for handling bug reports while simultaneously developing new features.

    Efficient Multitasking

    The experience gained allowed us to improve its management of concurrent tasks, balancing debugging with new feature development.

    Knowledge Expansion

    We effectively utilized its knowledge base to address the unique challenges of this half-developed application, enhancing its overall technical proficiency.

    CUSTOMER PROFILE

    The client specializes in assessing damaged properties to determine insurance payouts. Relying on reports from field engineers, the client evaluates the damage, estimates repair costs, and calculates the compensation payable by the insurance company.

    INDUSTRY

    Property Insurance & Engineering

    TECHNOLOGY AND TOOLS

    Zoho One

    Contributor

    CloudQ

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