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Benefits of Zoho CRM and How CloudQ Can Customize to Fit Your Business

As we all know, without customers, we can’t run a business successfully. Companies of all sizes invest a lot of time and effort using a Client Relationship Management (CRM) program to support them. CloudQ is proud to announce that we’ve become an authorized partner of Zoho. This means CloudQ can help your business save time and money by assisting you in the implementation and customization of the Zoho CRM tool.

Zoho CRM fuels a global network of businesses in 180 countries around the world and is a well-regarded sales CRM app. By turning Leads and communicating with your consumers it helps increase your sales.

Here are just a few of the benefits of using the Zoho CRM tool:

Easy to use. Zoho CRM is highly user-friendly, unlike many CRM systems and implementations. You don’t have to have an IT degree to use it, configure it, or set up systems to track the things you need to. To reach the best buyers during the marketing process, Zoho gives you real-time access to track: the sales period, contract size, contact history, competitor profile, and much more. Finally, an intelligent CRM for your business!

Easy migration and integration of third-party systems. Looking to change management of the data forms or move to the new CRM? Zoho can help you with a solution. In case there are no appropriate fields to map, Zoho CRM can build them for you. The migration process is a piece of cake with Zoho’s migration checklist, knowledgebase, CRM support, and your own dedicated data migration wizard. Reduce hard labour; make your life simpler.

Zoho delivers an incredibly easy-to-use shelf product that’s available to every sector or company for modification for unique requirements. With the solutions available on Zoho Marketplace, you can select from the best third-party plugins and enhancements to add to your CRM, depending on your company’s needs or expected features. With zero coding during the integration process, most of these plugins are available at no cost. CloudQ can help you optimize these, so you have exactly what your business needs to be productive and successful.

Social interaction and communication on the Omni channel. No matter where you are, you can connect to your customers with Zoho CRM. You can use CRM across all channels: email, phone, social media, live chat, online forms, and more. Receive updates in real time anytime your customers react and communicate with you. It’s one of the ways to preserve and evaluate good contact with clients. Your sales team is encouraged to evaluate the medium to use and to assess the optimal means of contact with consumers in your target market.

Zoho offers a wide range of networking functionality and digital automation as well as integration of social media platforms such as Facebook and Twitter. This ensures you can see your friends and your social media leads.

Saves time and money. Automation helps to reduce the time required to execute routine activities. Through saving time, workers will concentrate on streamlining the lead nurturing process and increasing the conversion rate, which saves money. Zoho CRM allows you to activate quick activities and introduce functionality to your business process. It’s truly a win/win situation.

Reports: Zoho CRM can provide you with a comprehensive overview of the market so you can make smoother and more efficient decisions. You can track the sales cycle and design the dashboards as well as build maps, goal meters, KPIs, and funnels, depending on the market objectives. To boost the conversion rate in your business, you can use actionable information and data-driven decisions.

AI to power the sales team. Zoho AI is named Zia. It helps handle the CRM in a smarter and more automated way. Zia will collect and compile the information you want, reliably display the effects of your sales efforts, automate your team’s humdrum operations, track anomalies, enrich module data, and more. She’s a powerful ally to have.

Price. The price is a major bonus for Zoho CRM. With the option of utilizing a trial version, you can take advantage of the product’s limited functionality without a commitment. That being said, it is worth utilizing higher-tier policies since Zoho CRM costs less than many of their competitors. Choosing the Zoho CRM means for less money, you get more functionality.

CloudQ is honoured to work with Zoho and excited to customize their amazing tools for our customers.

Contributor

Subin Saleem

Digital Marketing Analyst

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