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What it Means to be a Zoho Partner

As you may know, CloudQ has recently become a Zoho partner. I’d like to talk a little about what that means for us as a company and tell you a little more about Zoho’s platform.

By becoming a partner of Zoho, CloudQ now has the ability to offer customization of Zoho’s wide range of products to our customers.

How? Well, we learn all about your company’s needs, what you need a tool to do for you, and we set it up so when you log in, you only see what you want. A push of a button on your Zoho dashboard can get you the business analytics you’re looking for, and a few minutes of drag-and-drop fun can have you on the path to email marketing bliss.

Why did we join with Zoho? We love their platform. We believe in offering a wide variety of solutions to our customers, and Zoho fits the bill. Plus, their pricing model is amazing.

Here are a few reasons CloudQ is excited to be a Zoho partner (and why you’ll be excited to use them as your provider):

Zoho has a wonderful platform.  As you may know, at first, Zoho’s platform seems challenging because it’s large and powerful. But once you start utilizing the apps, you realize there’s not a steep learning curve, and you settle right in. There are always new deployments of apps happening on the Zoho platform, too, so you often get an opportunity to expand your knowledge base.

For most of us, we were introduced to Zoho CRM first. Either in your own company’s deployment or by looking over a friend’s shoulder at what their company is doing, you know Zoho is on to something special. Then you start to grasp the market concept—which is attractive, to say the least—and then the community comes along. The Zoho community is awesome, creative, and welcoming. Many members of the groups there contribute to long-term partnerships. These are just a few of the ways the Zoho platform sets itself apart.

Zoho has the most exciting apps. Secondly, on research, I’ve watched a lot of videos about a lot of apps Zoho has. So many of them come with special and versatile packages of tools to manage your whole enterprise. Since the arrival of Zoho One a few years back, more and more users are being introduced to the full Zoho range of 40+ apps. Over 40!

Zoho Marketing Hub is the newest Zoho launch, and it’s all digital marketing platforms in a nutshell. You’ll see the differences when you compare Zoho Marketing Hub to one like HubSpot. Setting Zoho apart is the way the Zoho Marketing Hub incorporates with the rest of the Zoho One suite. Tie in forms, websites, CRM leads, visitor tracking, and e-mail campaigns, and it becomes a real marketing centre. It’s one of Zoho’s most exciting platforms to date. Possibilities for clients, previously happy with the basic fundamentals of email campaigns, explode into a virtual smorgasbord. It’s awesome when customers realize what’s really at their doorstep and are now included in their Zoho One packages. This is something that makes CloudQ very proud to be a Zoho Partner. When our clients are happy, we’re happy.

Zoho is user friendly. As a Zoho Partner, new clients approach CloudQ all the time, each company with its own specifications. Some of them are in identical or similar situations, but no two clients are the same. I always notice that, in the way they conduct business, people on very opposite ends of the continuum are still close. For the most part, the customers are excited, and everyone is eager to bring a platform like Zoho into the fold. Being a contributing member of these projects, and for that matter, being on a lot of different teams at the same time, is satisfying. We don’t have a lot of training to do with our Zoho clients in familiarizing them with the platform. Most are able to log in and understand how to get around right away.

Zoho is helping CloudQ create lifetime clients. When you have this level of usability, it’s easy to build a client for life. That may sound corny, or even confusing, but it is, without a doubt, the number one target. Any one of us may have read about this in a book, or simply learned the expression from someone else, but it’s a real, guiding principle. Together, Zoho and CloudQ are building clients who not only refer us to potential customers, but they become enthusiasts of the platform as well. There’s only one way to build that kind of relationship: by providing a quality product they can’t help but enjoy. Zoho presents us with a canvass to give our customers exactly that, and it’s one of many reasons CloudQ enjoys it so much.

I believe that sums up what it means to be a Zoho partner, and CloudQ couldn’t be happier with our arrangement.

If you feel like you might want to try Zoho’s platform out with your company, contact us. See what advantages your company can gain over your competitors.

Contributor

Subin Saleem

Digital Marketing Analyst

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